Save the Date!
Hospitality Loss Prevention Seminar
Baltimore, Maryland
December 10, 2007

  • “Negligence and Reasonable Care” - What is your responsibility to employees and guests?
  • “Perils at the Property ” - Are your employees trained to identify workplace hazards, including needles, bed bugs, viruses and pathogens?
  • "Safety - What Works"
  • “Hospitality Loss Prevention - Common Issues, Common Loss ” – What do you and your employees need to be aware of to ensure customer satisfaction?

The Conference will be held at:

Pier 5 Hotel
711 Eastern Avenue
Baltimore MD 21202
410-539-2000

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Conference Schedule

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Post it here
!

Save-the-Date
Mark your calendars for February 11-13, 2008
Houston, Texas

Introducing a Pre-Conference Workshop on February 11,
with two tracks, one for In-House Counsel and
one focusing on Hospitality Real Estate

The Safety, Security, and Risk Management Track will feature the following sessions:

  • Tips on Testifying/Mock Deposition Demonstration/Witness Demonstration
  • Solutions to Credit Card Fraud/Collecting on No-Smoking & Damages
  • Special Issues in Loss Prevention, including Pools; Spas; AED Litigation - Public Access, Timely Response, What if you do not have them; Carbon Monoxide Detectors; Issues Arising from Smoking; Dealing with Inclement Weather; Norovirus and Other Contagious Diseases; and Special Issues arising from Mixed-Use Properties
  • Understanding Duties of Care, Reasonable Care, Standards of Care, Negligence, Gross Negligence

For more information, please click here.

Click here to register and receive the Early Registration discounted rate!

Have a suggestion for the Conference?
Post it here!

"Who You Should Know"
Loss Prevention Spotlight

Terry Bauer
Director of Security
Hotel Valley Ho
480-421-7716

Terry Bauer currently works as the Director of Security for the Hotel Valley Ho Resort and Spa in Scottsdale Arizona.  The Hotel Valley Ho originally opened in 1956 and was the place in Arizona for all of Hollywood’s greats to gather.  In 2004 Westroc Hotels embarked on an $80 million dollar renovation and 37 Condo tower addition to the 194 room hotel. The hotel reopened in December of 2005 and blended the old with the new classic mid-century modern architecture.

Terry is a certified CPR/AED instructor and teaches these classes to his hotel as well as others in the Valley of the Sun.

Bauer also teaches many different classes and seminars including Hotel Crisis Management, Terrorism as it relates to hospitality, and other industry topics    Bauer also teaches a 72 hour Security Academy for Anderson Security with topics that include law, public relations, client relations, self defense, CPR, testifying in court, report writing, and other security related topics.

Read more about Terry

Product Showcase Opportunity
at Sixth Annual Hospitality Law Conference

The Fifth Annual Hospitality Law Conference
Houston, Texas

If you provide legal, safety, or security solutions for the hospitality industry, the conference provides a riveted forum of decision makers.

For more information on how to get involved, contact:

Todd Throckmorton
(512) 266-21260

 

 

Measurement, Treatment, and Care of Floors
A Scientific Approach to Preventing Slip Fall

by Kenneth Fisher
Consultant, Nu-Safe Floor Solutions, Inc.
1-800-275-7771

The human and financial impacts of slips and falls are well known, so this article will not discuss injury rates, court cases, direct and indirect costs, and other statistics associated with slip and fall. Instead, the focus of this text will be to outline for management a measureable, preventive scientific program delivering tangible loss-control benefits.

  1. Three Steps to Safer Floors
  2. Mastering Measurement
  3. Learning from Incidents
  4. Reducing Insurance Exposure
  5. Total Floor Management

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"Product Showcase"

Nu-Safe Floor Solutions
Kenneth Fisher
Phone: 1-800-275-7771
Local & Canada: 859-493-0701
Fax: 1-859-493-0705
www.nu-safe.com

The mission of Nu-Safe is to assist clients in developing a comprehensive slip fall safety program.

Nu-Safe provides services ranging from floor safety consulting to complete turn-key, documented, floor safety programs. Proven floor treatment methods that raise slip resistance, combined with effective training of client in-house or outsource staff, are also available.

Nu-Safe programs enhance safety on vinyl flooring, quarry tile, ceramic tile, granite, marble, bathtubs, concrete, and other wet or dry hard surfaces.

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Responding to an Incident

by Stephen Barth
Founder, HospitalityLawyer.com

Despite all of your careful planning, preparation, and prevention techniques, guests can still be seriously injured on your property.  Due to the explosion of litigation and the large jury awards that can result, owners and operators of hospitality facilities have spent great amounts of time, energy, and money to implement training and procedures that will reduce accidents.  However, when accidents do occur, you must be prepared to act in a way that serves the best interest of both your operation and the injured party. 

In his book Accident Prevention for Hotels, Motels, and Restaurants, author Robert L. Kohr states that the first fifteen minutes following an accident are "critical" in eliminating or greatly limiting your legal liability.  He is correct.  It is your job to know what to do, and just as importantly, what not to do, during this critical time period.

Read more

HospitalityLawyer.com
2008 Resource Guide
For legal, safety, and security solutions

The Resource Guide is a comprehensive directory listing of legal, safety, and security professionals focused in the hospitality industry

  • Distributed nationally to over 3,000 hospitality industry decision makers;
  • Associated with the best in the country; and
  • Priced competitively

For more information, contact:
Todd Throckmorton
Vice President, Business Development
Phone: (512) 266-1260

Help After the California Firestorms

We are all witnessing in our respective areas of work, or personal lives, devastation and resulting damages. We hope for the best with family, friends and industry employees.

Immediately following the firestorms, many of us will experience the needs for a variety of services, from restoration to remediation of hazardous waste sites, to concerns if a building or structure has issues.

Feel free to call me if you have any questions at:
Russ Carlin
Director
Forensic Analytical
(800) 827-2150

Click here for Issues you Should Be Aware of as a Result of Fire and Smoke Damage

 

 

 


HospitalityLawyer.com
P.O. Box 22888
Houston , TX 77227
HospitalityLawyer@hospitalitylawyer.com

For permission to reproduce any portion of this newsletter, please email Diana Singson. The ideas, opinions, recommendations, and interpretations presented herein are those of the authors.  Publication of any article or statement is not to be deemed an endoresement of the views expressed therein, nor shall publication of any Product Showcase be considered an endorsement of the product or service involved.